{"id":1611,"date":"2026-06-18T16:39:57","date_gmt":"2026-06-18T23:39:57","guid":{"rendered":"https:\/\/elmascabron.delivery\/support\/"},"modified":"2026-06-18T16:39:57","modified_gmt":"2026-06-18T23:39:57","slug":"support","status":"publish","type":"page","link":"https:\/\/elmascabron.delivery\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>We want every order to land hot, fast, and exactly the way you wanted it. If something is off, talk to us \u2014 we will make it right.<\/p>\n<h2>Contact us<\/h2>\n<ul>\n<li>Email: <a href=\"mailto:support@elmascabron.delivery\">support@elmascabron.delivery<\/a><\/li>\n<li>Instagram (DMs): <a href=\"https:\/\/www.instagram.com\/tacos_elmas_cabron\/\" target=\"_blank\" rel=\"noopener noreferrer\">@tacos_elmas_cabron<\/a><\/li>\n<li>TikTok: <a href=\"https:\/\/www.tiktok.com\/@tacos_el_mas_cabron\" target=\"_blank\" rel=\"noopener noreferrer\">@tacos_el_mas_cabron<\/a><\/li>\n<li>Facebook: <a href=\"https:\/\/www.facebook.com\/p\/Tacos-El-M%C3%A1s-Cabron-61564573206987\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tacos El M\u00e1s Cabr\u00f3n<\/a><\/li>\n<li>Address: 4226 East Olympic Blvd, Los Angeles, CA 90023<\/li>\n<li>Hours: Daily \u2014 see the app for current hours (typical kitchen window in the evening)<\/li>\n<\/ul>\n<h2>How to order (3 steps)<\/h2>\n<ol>\n<li>Open the app, browse the menu, add items to your cart.<\/li>\n<li>Enter your delivery address and confirm it falls inside our delivery zone.<\/li>\n<li>Pay securely with Stripe and track your driver in real time.<\/li>\n<\/ol>\n<h2>Delivery times<\/h2>\n<p>Our typical delivery window is 30 to 60 minutes, depending on traffic, weather, and kitchen volume. Estimated times shown in the app are estimates, not guarantees. If your order is significantly late, contact us and we will help.<\/p>\n<h2>Refunds<\/h2>\n<p>If your order arrives incorrect, cold, missing items, or otherwise unsatisfactory, contact us within <strong>24 hours of delivery<\/strong>. We review each request and, when justified, offer a refund or credit toward your next order. Refunds are processed back to the original payment method within 5\u201310 business days.<\/p>\n<h2>FAQ<\/h2>\n<h3>1. What is your delivery zone?<\/h3>\n<p>We currently deliver across East Los Angeles and surrounding ZIP codes. The app will tell you at checkout whether your address is inside the zone.<\/p>\n<h3>2. What payment methods do you accept?<\/h3>\n<p>All major credit and debit cards via Stripe, plus Apple Pay and Google Pay where supported by your device.<\/p>\n<h3>3. Do you handle allergies?<\/h3>\n<p>Mention any allergy in the order notes at checkout. We do our best, but our kitchen handles wheat, dairy, eggs, soy and tree nuts; we cannot guarantee a fully allergen-free environment.<\/p>\n<h3>4. Can I place a group \/ large order?<\/h3>\n<p>Yes. For orders above 20 people, please email or DM us on Instagram at least 24 hours ahead so we can prep the kitchen properly.<\/p>\n<h3>5. What are your hours?<\/h3>\n<p>Daily \u2014 see the app for current hours (typical kitchen window in the evening). Hours may vary on holidays \u2014 check the app.<\/p>\n<h3>6. Can I cancel an order?<\/h3>\n<p>You can cancel for a full refund only before the kitchen starts preparing your order. Once it is in preparation we cannot cancel, but we can fix specific problems \u2014 email us or DM us on Instagram.<\/p>\n<hr>\n<h1>Soporte<\/h1>\n<p>Queremos que cada pedido llegue caliente, r\u00e1pido y exactamente como lo pediste. Si algo no sali\u00f3 bien, escr\u00edbenos \u2014 lo arreglamos.<\/p>\n<h2>Cont\u00e1ctanos<\/h2>\n<ul>\n<li>Email: <a href=\"mailto:support@elmascabron.delivery\">support@elmascabron.delivery<\/a><\/li>\n<li>Instagram (DMs): <a href=\"https:\/\/www.instagram.com\/tacos_elmas_cabron\/\" target=\"_blank\" rel=\"noopener noreferrer\">@tacos_elmas_cabron<\/a><\/li>\n<li>TikTok: <a href=\"https:\/\/www.tiktok.com\/@tacos_el_mas_cabron\" target=\"_blank\" rel=\"noopener noreferrer\">@tacos_el_mas_cabron<\/a><\/li>\n<li>Facebook: <a href=\"https:\/\/www.facebook.com\/p\/Tacos-El-M%C3%A1s-Cabron-61564573206987\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tacos El M\u00e1s Cabr\u00f3n<\/a><\/li>\n<li>Direcci\u00f3n: 4226 East Olympic Blvd, Los Angeles, CA 90023<\/li>\n<li>Horario: Todos los d\u00edas \u2014 consulta la app para el horario vigente (cocina abierta principalmente por la tarde-noche)<\/li>\n<\/ul>\n<h2>C\u00f3mo pedir (3 pasos)<\/h2>\n<ol>\n<li>Abre la app, revisa el men\u00fa y agrega productos al carrito.<\/li>\n<li>Ingresa tu direcci\u00f3n y confirma que cae dentro de nuestra zona de entrega.<\/li>\n<li>Paga seguro con Stripe y rastrea a tu repartidor en tiempo real.<\/li>\n<\/ol>\n<h2>Tiempos de entrega<\/h2>\n<p>Nuestro tiempo t\u00edpico de entrega es de 30 a 60 minutos, seg\u00fan tr\u00e1fico, clima y volumen de cocina. Los tiempos mostrados son estimados, no garantizados. Si tu pedido va muy retrasado, cont\u00e1ctanos y te ayudamos.<\/p>\n<h2>Reembolsos<\/h2>\n<p>Si tu pedido llega incorrecto, fr\u00edo, incompleto o con problemas de calidad, cont\u00e1ctanos dentro de las <strong>24 horas siguientes<\/strong>. Revisamos cada caso y, cuando aplica, ofrecemos reembolso o cr\u00e9dito para tu pr\u00f3ximo pedido. El reembolso vuelve al m\u00e9todo de pago original en 5 a 10 d\u00edas h\u00e1biles.<\/p>\n<h2>Preguntas frecuentes<\/h2>\n<h3>1. \u00bfCu\u00e1l es su zona de entrega?<\/h3>\n<p>Entregamos en East Los Angeles y c\u00f3digos postales aleda\u00f1os. La app te avisa en el checkout si tu direcci\u00f3n est\u00e1 dentro de la zona.<\/p>\n<h3>2. \u00bfQu\u00e9 m\u00e9todos de pago aceptan?<\/h3>\n<p>Todas las tarjetas principales de cr\u00e9dito y d\u00e9bito v\u00eda Stripe, m\u00e1s Apple Pay y Google Pay donde tu dispositivo lo permita.<\/p>\n<h3>3. \u00bfManejan alergias?<\/h3>\n<p>Indica cualquier alergia en las notas del pedido. Hacemos todo lo posible, pero nuestra cocina maneja trigo, l\u00e1cteos, huevo, soya y frutos secos; no podemos garantizar un ambiente 100% libre de al\u00e9rgenos.<\/p>\n<h3>4. \u00bfPuedo hacer un pedido grande \/ para grupo?<\/h3>\n<p>S\u00ed. Para pedidos de m\u00e1s de 20 personas, escr\u00edbenos por email o DM en Instagram con al menos 24 horas de anticipaci\u00f3n para preparar la cocina.<\/p>\n<h3>5. \u00bfCu\u00e1l es su horario?<\/h3>\n<p>Todos los d\u00edas \u2014 consulta la app para el horario vigente (cocina abierta principalmente por la tarde-noche). El horario puede cambiar en d\u00edas feriados \u2014 revisa la app.<\/p>\n<h3>6. \u00bfPuedo cancelar un pedido?<\/h3>\n<p>Puedes cancelar con reembolso completo solo antes de que la cocina empiece a prepararlo. Una vez en preparaci\u00f3n no podemos cancelarlo, pero s\u00ed podemos resolver problemas espec\u00edficos \u2014 escr\u00edbenos por email o DM en Instagram.<\/p>","protected":false},"excerpt":{"rendered":"<p>We want every order to land hot, fast, and exactly the way you wanted it. If something is off, talk to us \u2014 we will make it right. Contact us Email: support@elmascabron.delivery Instagram (DMs): @tacos_elmas_cabron TikTok: @tacos_el_mas_cabron Facebook: Tacos El M\u00e1s Cabr\u00f3n Address: 4226 East Olympic Blvd, Los Angeles, CA 90023 Hours: Daily \u2014 see [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1611","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elmascabron.delivery\/en\/wp-json\/wp\/v2\/pages\/1611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elmascabron.delivery\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elmascabron.delivery\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elmascabron.delivery\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elmascabron.delivery\/en\/wp-json\/wp\/v2\/comments?post=1611"}],"version-history":[{"count":0,"href":"https:\/\/elmascabron.delivery\/en\/wp-json\/wp\/v2\/pages\/1611\/revisions"}],"wp:attachment":[{"href":"https:\/\/elmascabron.delivery\/en\/wp-json\/wp\/v2\/media?parent=1611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}